Privacy Policy

Personal Information You Provide:

• Quote Requests: Name, email address, phone number, postal address/postcode, property details
• Contact Forms: Name, email address, phone number, message content
• Newsletter Signups: Email address (if we offer this service)

Information Collected Automatically:

• Usage Data: IP address, browser type, device information, pages visited, time spent on pages
• Cookies: We use cookies to improve your experience (see Cookies section below)
• Analytics: We may use Google Analytics or similar services to understand how visitors use our site

We use your personal information for the following purposes:

• To provide our services: Connect you with MCS-certified solar installers in your area
• To communicate with you: Respond to inquiries, send quote confirmations, and provide customer support
• To share with installers: Your quote request details are shared with relevant installers who may contact you
• To improve our website: Analyze usage patterns and optimize user experience
• For marketing: Send promotional emails (only if you've opted in and you can unsubscribe anytime)
• To comply with legal obligations: Meet regulatory requirements and respond to lawful requests

We share your information in the following circumstances:

• With Solar Installers: When you submit a quote request, we share your details with MCS-certified installers who may be able to help you
• With Service Providers: We may use third-party services for email delivery, website hosting, and analytics
• For Legal Reasons: If required by law, court order, or to protect our legal rights
• Business Transfers: In the event of a merger, sale, or transfer of our business

We do not sell your personal information to third parties for marketing purposes.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

• Quote Requests: Typically retained for up to 2 years for customer service and business records
• Email Communications: Until you unsubscribe or request deletion
• Analytics Data: Stored in anonymized form as per third-party service terms

Under UK data protection law, you have the following rights:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us at [email protected]

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our website and services are not directed at children under 18 years of age. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: